Called, made an appointment, same day. Courteous staff. I was told it would be an hour and my oil change was done in an hour. Didn’t try to up sell me on stuff I didn’t want, but I went with the more expensive oil change package anyway. Glad I found this place. It’s right around the corner from me and conveniently located in a large shopping center where I can grocery shop and do my errands. A+ so far.